Our Home Warranty Plans

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2-Star Plan

$29.99/mo
  • Kitchen & Laundry
  • Refrigerator w/icemaker
  • Disposal/Hood
  • Microwave
  • Washer/Dryer

Total Coverage Amount $5,000

Select Plan Read our Terms & Conditions here

3-Star Plan

$64.99/mo
  • Everything in 1-Star plan
  • HVAC
  • Plumbing (no fixtures)
  • Electrical System
  • Humidifier
  • Range/Oven/Cooktop
  • Water Heater

Total Coverage Amount $5,000

Select Plan Read our Terms & Conditions here
Most Popular

4-Star Plan

$99.99/mo
  • Everything in 2-Star plan
  • HVAC Coolant
  • 3x the limits
  • Comprehensive Plumbing & Electrical

Total Coverage Amount $15,000

Select Plan Read our Terms & Conditions here

Protecting Homes. Supporting Heroes.

A portion of every plan we provide helps support Blue Star Families. It’s our way of honoring the sacrifice of our heroes by giving back to a cause that stands beside them.

Our Team

Rob Christian

Rob Christian is from an American military family going all the way back to the Revolutionary War, where Rob’s Patriot ancestor William Christian served (Rob has William’s sword). Rob is a member of the National Society of the Sons of the American Revolution. Rob’s father Bob served in the US Army 34th Infantry in World War 2 where Bob served in North Africa and also in Operation Avalanche – the D Day-style duck boat Allied invasion of Italy at Salerno. 

Mike Ertel

Mike Ertel is a two-time Marine combat veteran who served in Fallujah, Iraq where he was awarded the Purple Heart. He proudly follows in the footsteps of his great-grandfather, grandfather, and father - all of whom served in combat operations. Carrying on this legacy of service, he is deeply committed to supporting veterans and active-duty military members with the same honor and dedication that defined his family’s tradition.

Paul Melnikov

Paul comes from a distinguished lineage of service: His father retired as a colonel, embodying decades of military dedication and leadership. His grandfather was among the brave troops who reached Berlin in 1945, marking the pivotal end of World War II in Europe. Rooted in this legacy of duty and resilience, Paul carries forward a deep sense of gratefulness and respect to the military and their families.

Your peace of mind is personal to us.

USA Real Heroes was born from a simple conviction: the men and women who serve our country deserve more than just thanks—they deserve peace of mind, especially at home. As veterans, military families, and supporters ourselves, we’ve seen firsthand how hard it can be to find protection plans that feel trustworthy, transparent, and built for real life. That’s why we created a different kind of home service agency—one grounded in integrity, backed by dependable national carriers, and focused on serving those who serve us.

We believe peace of mind starts at home. Whether it's a sudden repair or ongoing protection, the last thing our community needs is another system that feels cold, confusing, or profit-first. USA Real Heroes was designed to do it differently. A portion of every plan goes back to support military and veteran-focused causes, and every word we write, every plan we offer, is guided by a sense of purpose. Our goal isn’t just to offer protection—it’s to build trust, and to stand for something bigger than ourselves.

This isn’t just business for us—it’s personal. We’re here for the late-night phone calls, the quiet moments between deployments, the families who carry the weight of service with strength and grace. That’s who we’ve built this for. And that’s who we’ll keep showing up for—every single day.

Home warranty FAQs
Home Warranties vs. Homeowners Insurance

While both protect homeowners from unexpected costs, home warranties and homeowners insurance cover different things.

  • Homeowners Insurance is typically required by mortgage lenders and protects against losses from events like fire, theft, storms, or liability if someone is injured on your property. It covers the home’s structure, personal belongings, and certain liabilities.
  • Home Warranties, on the other hand, are optional service contracts that cover the repair or replacement of major home systems and appliances that break down due to normal wear and tear—such as HVAC units, plumbing, electrical systems, refrigerators, or washers.

Together, they can complement each other, but they are not interchangeable.
Exactly what does the warranty cover?

Coverage varies by plan, but generally includes items like:

  • Heating and Cooling systems (HVAC)
  • Electrical and Plumbing systems
  • Water Heaters, Dishwashers, Ovens, and more

Plans differ in limits and tiers; higher-star plans include appliances like second refrigerators, central A/C, well pumps, or garage door openers. Always check your Coverage Summary for exact details.
How does the claims process work?

When something breaks:

  1. Contact us via phone or online portal.
  2. $100 Service Trade Call Fee – could be waived if you are active duty or claiming GI Bill.
  3. We dispatch an Authorized Repair Technician from our vetted network.
  4. If the issue is covered, they repair or replace it on-site.
  5. If it's not covered, you're informed and can choose to pay a discounted out-of-pocket cost.
What isn’t covered by the plan?

Typical exclusions include:

  • Pre-existing damage
  • Cosmetic flaws (scratches, dents)
  • Damage caused by neglect, misuse, or pests
  • Acts of nature or power surges
  • Home structure components (like walls or roofs)

All exclusions and limits are listed in the plan’s Terms & Conditions.
Are there coverage limits or caps on payouts?

Yes. Each item typically has a coverage cap per year. Coverage limits are explained in your Coverage Summary, so you always know what’s included.

Can I use my own repair technician?

No. For consistent quality, we require ALL covered repairs be performed by our Authorized Repair Technician network. Occasionally, we may allow your own contractor, but it must be pre-approved and may affect reimbursement or eligibility for service.

How soon does coverage begin after purchase?

Coverage starts 30 days after your purchase date, to exclude pre-existing issues and ensure fairness. Once in effect, coverage lasts the entire term listed on your Coverage Summary.

Can I cancel or transfer my plan?

Yes. Plans can be canceled in writing at any time. Typically, within the first 30 days and no claims made, you'll receive a full refund. After that, refunds are prorated, less any paid claims or fees. Some states allow transfer to a new homeowner for a small charge.
What makes USA Real Heroes Home Warranty different?

We focus on service that honors your service:

  • Veteran-focused customer care and empathy
  • High-touch support and easy claims management
  • Authorized and vetted technician network
  • Support backed by an A‑rated insurer
  • Transparent terms, no hidden fees or surprise denials